![]() Should you choose not to update right now, check back with our website again to stay up to speed with latest releases. With this in mind, follow all aforementioned steps and apply the present release. Even if other OSes might be compatible as well, we do not recommend applying any software on platforms other than the specified ones. If you wish to update to this version, know that it can enhance overall performance and stability, add different fixes for various touch problems, improve existing gestures, or even include support for new ones.Īs for the installation procedure, first make sure that all system characteristics are supported and only then save and install the downloadable package. When enabled by required software, the touchpad component is recognized by computers and all developed features are made accessible.Įven though touchpoint technology is mostly associated with notebooks or laptops, other systems can also benefit from it with the help of an external wireless or wired TouchPad device. Windows operating systems automatically apply a generic driver that allows users to benefit from basic touch functions however, advanced features will not be available until the proper files are installed. Close the wizard and perform a system reboot to allow changes to take effect. Read EULA (End User License Agreement) and agree to proceed with the installation process. Allow Windows to run the file (if necessary). Locate and double-click on the available setup file. Unzip the file and enter the newly-created directory. Save the downloadable package on an accessible location (such as your desktop). Select Yes, then the touch screen function will. The system requests whether you really want to disable it. Check on the arrow next to Human Interface Devices, then right-click on the HID-compliant touch screen and select Disable device. To install this package please do the following: Type and search Device Manager in the Windows search bar, then click Open. Even though other OSes might be compatible as well, we do not recommend applying this release on platforms other than the ones specified. If it has been installed, updating (overwrite-installing) may fix problems, add new functions, or expand existing ones. This package contains the files needed for installing the Smart Gesture driver. Bluetooth: Built-in Bluetooth V4.0 (Optional) Card Reader: 3 -in-1 card reader ( SD/ SDHC/ SDXC) Graphics: NVIDIA GeForce 920M with 2GB DDR3 VRAM Memory: DDR3L 1600 MHz SDRAM, 1 x SO-DIMM socket for expansion up to 12 GB SDRAM It's insane! You would expect the computer to work perfectly 2 years after purchase.Īnd it doesn't make sense since I have 2 computers of the exact same model experiencing the same issue.- Processor: Intel Core i7 6500U, i5 6200U, or i3 6100U I have talked to Asus tech support, and after trying every suggestions, the only conclusion was to send them my computer so they can have a look because they believe it to be a hardware issue, wich would cost an estimated 600$ for a 1300$ computer. The touchpad also stops working randomly after using the computer anywhere between 10 to 60 minutes. When I close the lid, even if closing the lid is set to "do nothing", when I reopen the lid, the touchpad isn't working anymore and the only thing that will make it work again is rebooting. to factory reset, and still the problem persists. I have tried everything from updating all drivers, BIOS, etc. ![]() Both started to have the issue mid-July 2018, I believe after a windows 10 update.
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